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Privacy

1. Privacy at a Glance

General Information

The following information provides a brief overview of what happens to your personal data when you visit this website. Personal data refers to all data that can personally identify you. Detailed information on data protection can be found in our privacy policy listed below this text.

Data Collection on This Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find their contact details in the “Controller Information” section in this privacy policy.

How do we collect your data?

Your data is collected in part by you providing it to us. This could, for example, be data you enter into a contact form.

Other data is automatically collected by our IT systems when you visit the website. This is primarily technical data (e.g., internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter our website.

What do we use your data for?

Some of the data is collected to ensure the proper functioning of the website. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right to receive information about the origin, recipient, and purpose of your stored personal data at any time, free of charge. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. Furthermore, you have the right to request the restriction of the processing of your personal data under certain circumstances. Additionally, you have a right to lodge a complaint with the relevant supervisory authority.

For this purpose and for any further questions regarding data protection, you can contact us at any time.

2. Hosting and Content Delivery Networks (CDN)

External Hosting

This website is hosted by an external service provider (hoster). The personal data collected on this website is stored on the hoster’s servers. This may include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website access, and other data generated via a website.

The use of the hoster is for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 lit. b DSGVO) and in the interest of a secure, fast, and efficient provision of our online services by a professional provider (Art. 6 para. 1 lit. f DSGVO).

Our hoster will only process your data to the extent necessary to fulfill its performance obligations and will follow our instructions regarding this data.

We use the following hoster:

Mittwald CM Service GmbH & Co.KG
Königsberger Str. 4 – 6,
32339 Espelkamp

Conclusion of a Contract for Order Processing

To ensure data processing is in compliance with data protection regulations, we have concluded a contract for order processing with our hoster.

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3. General Information and Mandatory Information

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data that can be used to personally identify you. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmitted via the internet (e.g., via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

Responsible Party

The responsible party for data processing on this website is:

Managing Director: Stefan Berlin

High Premium Rent A Car LLC 
Shop M12 Mezzanine Floor MM Towers Al Maktoum Road Riggat Al Buteen Deira Dubai 
Contact: +971 55 424 7594

The responsible party is the natural or legal person who decides, alone or jointly with others, on the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Storage Duration

Unless a specific storage period is specified in this privacy policy, your personal data will remain with us until the purpose for which it was collected no longer applies. If you make a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial retention periods); in the latter case, the deletion will take place after these reasons cease to apply.

Revocation of Your Consent to Data Processing

Many data processing operations are only possible with your express consent. You can revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

Right to Object to Data Collection in Special Cases and to Direct Marketing (Art. 21 GDPR)

If data processing is carried out based on Art. 6 para. 1 lit. e or f GDPR, you have the right to object to the processing of your personal data for reasons that arise from your particular situation at any time; this also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this privacy policy. If you object, we will no longer process your personal data concerned unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights, and freedoms, or the processing serves to assert, exercise, or defend legal claims (objection under Art. 21 para. 1 GDPR).

If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling insofar as it is related to such direct marketing. If you object, your personal data will subsequently no longer be used for direct marketing purposes (objection under Art. 21 para. 2 GDPR).

Right to Lodge a Complaint with the Competent Supervisory Authority

In the case of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the member state where they usually reside, work, or where the alleged violation occurred. The right to lodge a complaint is without prejudice to any other administrative or judicial remedies.

Right to Data Portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done to the extent technically feasible.

SSL or TLS Encryption

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser’s address line when it changes from “http://” to “https://” and the lock icon is displayed in your browser’s address bar.

If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

Encrypted Payment Transactions on this Website

If you enter into a contract that requires you to send us your payment information (e.g., account number for direct debit authorization), we will require this data to process your payment.

Payment transactions using common means of payment (Visa/MasterCard, direct debit) are only made via encrypted SSL or TLS connections. You can recognize an encrypted connection in your browser’s address line when it changes from “http://” to “https://” and the lock icon is displayed in your browser’s address bar.

In the case of encrypted communication, any payment details you submit to us cannot be read by third parties.

Information, Deletion, and Correction

Within the scope of applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipient and the purpose of data processing and, if necessary, a right to correct or delete this data. For this purpose, as well as for further questions regarding personal data, you can contact us at any time.

Right to Restrict Processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this purpose. The right to restrict processing exists in the following cases:

  • If you dispute the accuracy of your personal data stored with us, we usually need time to verify this. For the duration of the audit, you have the right to request the restriction of the processing of your personal data.
  • If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of deletion.
  • If we no longer need your personal data, but you need it to exercise, defend, or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of its deletion.
  • If you have lodged an objection under Art. 21 para. 1 GDPR, a balance must be struck between your interests and ours. As long as it is not yet clear whose interests outweigh the interests of both parties, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, such data, with the exception of storage, may only be processed with your consent or for the establishment, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a member state.

4. Data Collection on Our Website

Cookies

Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies.” They are automatically deleted after your visit. Other cookies remain in your device’s memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

Cookies that are required for the performance of the electronic communications transaction or to provide certain functions you want to use (e.g., the shopping cart) are stored pursuant to Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in storing cookies to ensure an optimized service provided free of technical errors. If other cookies (such as those used to analyze your surfing behavior) are also stored, they will be treated separately in this privacy policy.

Server Log Files

The website provider automatically collects and stores information that your browser automatically transmits to us in “server log files.” These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

These data will not be combined with data from other sources.

The basis for data processing is Art. 6 para. 1 lit. f GDPR, which allows the processing of data for the performance of a contract or pre-contractual measures.

Contact Form

Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission.

We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1)(a) GDPR. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g., after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.

Processing of Data (Customer and Contract Data)

We collect, process, and use personal data only to the extent necessary for the establishment, content organization, or change of the legal relationship (data inventory). We collect, process, and use personal data about the use of our website (usage data) only to the extent necessary to enable or bill the user for the use of the service.

The collected customer data shall be deleted after completion of the order or termination of the business relationship. Legal retention periods remain unaffected.

5. Plugins and Tools

OpenStreetMap

We use the map service provided by OpenStreetMap (OSM). The provider is the OpenStreetMap Foundation (OSMF), located at 132 Maney Hill Road, Sutton Coldfield, West Midlands, B72 1JU, United Kingdom.

When you visit a website that includes OpenStreetMap, your IP address and other information about your behavior on this website may be transmitted to OSMF. OpenStreetMap may also store cookies in your browser or use similar recognition technologies for this purpose.

Furthermore, your location may be recorded if you have allowed this in your device settings, such as on your mobile phone. The provider of this page has no influence over this data transmission. For more details, please refer to the Privacy Policy of OpenStreetMap at the following link: https://wiki.osmfoundation.org/wiki/Privacy_Policy.

The use of OpenStreetMap is in the interest of presenting our online offerings attractively and making it easy to locate the places we have indicated on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. If consent has been obtained (e.g., consent to store cookies), the processing is based exclusively on Art. 6 para. 1 lit. a GDPR; consent can be revoked at any time.

6. eCommerce and Payment Providers

Processing of Data (Customer and Contract Data)

We only collect, process, and use personal data to the extent necessary for the establishment, content-related design, or modification of the legal relationship (inventory data). This is done on the basis of Article 6(1)(b) GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures. We collect, process, and use personal data relating to the use of this website (usage data) only to the extent necessary to enable the user to use the service or to bill for it.

The customer data collected will be deleted after the order is completed or the business relationship is terminated. Legal retention periods remain unaffected.

Data Transfer for Contract Processing for Online Shops, Merchants, and Shipping

We only transmit personal data to third parties if this is necessary within the framework of contract processing, for example, to companies entrusted with the delivery of the goods or the credit institution entrusted with the payment processing. A further transmission of the data does not take place or only if you have expressly agreed to the transmission. Your data will not be disclosed to third parties without your express consent, for example, for advertising purposes.

The basis for data processing is Article 6(1)(b) GDPR, which allows the processing of data for the performance of a contract or pre-contractual measures.

Payment Services

We integrate payment services from third-party companies on our website. When you make a purchase from us, your payment data (e.g., name, payment amount, bank details, credit card number) will be processed by the payment service provider for the purpose of processing the payment. The respective contractual and data protection regulations of the respective providers apply to these transactions. The use of payment service providers is based on Article 6(1)(b) GDPR (contract processing) and in the interest of a smooth, convenient, and secure payment process (Article 6(1)(f) GDPR). If consent is requested for certain actions, Article 6(1)(a) GDPR is the legal basis for data processing; consent can be revoked at any time for the future.

We use the following payment services/payment service providers on this website:

PayPal

The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”).

The transfer of data to the USA is based on the standard contractual clauses of the European Commission. Details can be found here: PayPal Privacy Policy.

For details, please refer to PayPal’s privacy policy: PayPal Privacy Policy.

Stripe

For customers within the EU, the provider is Stripe Payments Europe, Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (hereinafter “Stripe”).

The transfer of data to the USA is based on the standard contractual clauses of the European Commission. Details can be found here: Stripe Privacy Policy and Stripe GDPR Guide.

You can read more about this in Stripe’s privacy policy here: Stripe Privacy Policy.

Klarna

The provider is Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter “Klarna”). Klarna offers various payment options (e.g., installment purchase). If you choose to pay with Klarna (Klarna checkout solution), Klarna will collect various personal data from you. Klarna uses cookies to optimize the use of the Klarna checkout solution. Details about the use of Klarna cookies can be found in the following link: Klarna Cookie Policy.

You can read more about this in Klarna’s privacy policy here: Klarna Privacy Policy.

Please note that this translation is provided for informational purposes, and the original German text should be consulted for legal accuracy.